Close your account

Account closure at YuktiOS is managed by our team — not through a self-serve settings page. To close your account, contact us by email and we will process your request promptly.

Subscription cancellation and account closure are handled together by the YuktiOS team. When your request is confirmed:

• Your subscription will not renew from the next billing cycle
• Platform access continues until the end of the current billing period
• No refund is issued for unused days in the current period
• All team member and client portal access is revoked at the end of the period

After your account closes, the following is permanently deleted:

• Your profile and account credentials
• All client workspaces, posts, scheduled content, and generated captions
• Strategy brief history and content records
• Analytics data linked to your account
• Documents, files, and links stored in Doc Vault
• Task board entries and review request records
• All team member accounts under your agency
• Client portal access for all linked clients

• Billing and transaction records — retained for up to 7 years as required by financial regulations
• Legal hold data — retained only if required by law or active regulatory investigation

The 15-day notice period serves as your retention window. Your data remains accessible until the closure date. After the account closes, all data is permanently and irreversibly deleted. No recovery is possible after this point.

Send an email to vidhyarthika@gmail.com with your registered email address and agency name. The link above opens your email app with a pre-filled message. We confirm receipt within 1 business day and complete closure within the agreed timeline.